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Archive for the ‘Illustrating Our Point’ Category

How Airlines Use Twitter

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On a recent trip back from Toronto, I wondered, how helpful are airlines on Twitter. Are they actively using the social network for customer service or just to hock $10 bag lunches on your flight to Raleigh-Durham? We researched, tweeted and asked questions to find out how airlines use Twitter.

Tourist Satisfaction Curve

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A sneak preview at our latest inforgraphic / presentation visual…the Tourist Satisfaction Curve. Created for Troy’s upcoming presentation at Canada-e-Connect, the graph visually represents the interaction between travel planning, brand story and the impact of social media.

The Effectiveness of Destination Brand Names

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For destinations the brand or marketing name provides a critical first impression of the brand story. As many CVBs and DMOs update their marketing name from ‘Convention and Visitor Bureau’ to ‘Visit’ or ‘Discover’ how effective is this change in terms of consumer perception? Our latest infographic provides some clues for destinations considering a name change.

How Destinations Use Twitter

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An infographic on how destinations (CVBs, DMOs, RTOs, NTOs) use Twitter. Based on new research from Travel 2.0, statistics on tweets, followers, RTs and the best types of tweets to send to your followers.

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Strategic Tourism Consulting


Travel 2.0 Consulting Group is the premier strategic-planning consulting firm with an exclusive focus on tourism / travel destinations and tourism-centric advertising agencies. [+]

From the Travel 2.0 Blog

Creating A Dream, Not Selling Reality

Creating A Dream, Not Selling Reality

Tourism promotion is not about listing all of the possible options for the virgin visitor, but rathe[+]

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