We speak about research, design and customer relationships.

Service Design Keynote Speaking


We make difficult subjects easy to understand.

Troy’s presentations and keynotes are ideal for employee training, conferences and the occasional webinar, with rates starting at $1,500.00.

Email us (info@travel2dot0.com) to hold dates.


Popular Keynotes + Workshops


Redesigning the Role of Research
Why everyone in your organization needs to be research literate in order for your organization to survive.

An Empathetic Approach to Design
Good design is not limited to brand appearance, but rather encompasses the entire service experience of your customer.

Finding the Certainty Gaps
Travel is composed of thousands of questions, challenges and concerns…tourists don’t need help planning, they need help overcoming certainty gaps.


Upcoming Tourism Keynotes


2015 Explore Minnesota Tourism Conference
St. Paul, February 4
Keynote: Digital Customer Journey

South Carolina Governor’s Conference on Tourism and Travel
Myrtle Beach, February 11
Keynote: Rediscovering your Customer