We speak about research, design and customer relationships.
Service Design Keynote Speaking
We make difficult subjects easy to understand.
Troy’s presentations and keynotes are ideal for employee training, conferences and the occasional webinar, with rates starting at $1,500.00.
Email us (firstname.lastname@example.org) to hold dates.
Popular Keynotes + Workshops
Redesigning the Role of Research
Why everyone in your organization needs to be research literate in order for your organization to survive.
An Empathetic Approach to Design
Good design is not limited to brand appearance, but rather encompasses the entire service experience of your customer.
Finding the Certainty Gaps
Travel is composed of thousands of questions, challenges and concerns…tourists don’t need help planning, they need help overcoming certainty gaps.
Upcoming Tourism Keynotes
LATCB Market Outlook Forum
Los Angeles, August 20
Keynote: Designing the Future of Tourism
VisitNorfolk Annual Luncheon
Norfolk, September 18
Keynote: Redesigning the Role of Research